Factors affecting implementation of performance management systems on the staff of TSC headquarters in Nairobi
Abstract
Performance
management is a human resource practice aimed at directing and supporting
employees to work effectively and efficiently so as to achieve the goals and objectives of an
organization as a whole. However in many organizations it is not carried out effectively and
it's done as a matter of formality without any consideration
performance
of its effects on the employee
and the delivery of services in an organization. Because so many constraints
have arisen in the past in the design and implementation of performance management systems
many have questioned their worth. With proper design and implementation
it is possible
however to have an effective performance management systems in place that can make really
useful contribution
to the organization
by enhancing
employee performance
as well as
ensuring that the goals and objectives of an organization is effectively achieved.
This
study
endeavored
performance management
involvement /participation,
services/employment
to analyze
the factors
affecting
effective
systems such as training and sensitization
implementation
of
of staff, employee
the structure and reporting positions, terms and conditions
of
contracts as well as change and its resistance. The study was carried out
at the Teachers Service Commission that is its headquarters based in Nairobi.
The target population was senior and middle level staff in this commission and the method of
sample selection was stratified form of sampling
.Questionnaires
were used to collect
information from the employees both the senior and the middle level staff and to a small
extent oral interviews will be used.
Data analysis was done using descriptive statistical techniques which included frequencies,
percentages, graphs and charts. The information so analyzed
and recommendations given accordingly
was interpreted and findings