Effect of shift work on employee quality of work life in export processing zones, Machakos county
Ikuli, Elijah Kimeu
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Shift work has been on the rise in the recent years and its adoption by organizations gives rise to a number of problems that have harmful effects on the physical, psychological and social well being of the employees. This study was carried out to determine the effect of shift work on employee quality of work in Export Processing Zones in Athi-River town. The study targeted 200 employees of New Wide Garments Export Processing Zone Kenya Limited. This study was motivated by the fact that the quality of work life of Export Processing zones employees had been neglected. One of the factors attributed to poor quality work life of these employees was the issue of shift work. There has been a lot of complains from Kenya Human Rights Commission and Non-governmental organizations who have questioned the quality of work life of these workers. Export processing zones employees also went on strike in the year 2004 citing poor quality of work life in the firms. This study was expected to be of significance to the Human resource managers of organizations, government, employees and scholars. The Human resource managers will benefit with the recent information on shift work. This will provide with them a crucial frame work that they can apply when evaluating or employing organizations policies concerning employee's turnover and performance based on shift work. The government will benefit with necessary information on shift work and probably come up with policies aimed at improving the employee quality of work life. The research findings will bridge the gap in knowledge in the area of the study and inspire a series of researchers to build on the recommendations given after the research. Adequate knowledge on the effect of shift work on employees and attractive shift work schedules will have a direct to the employees. The general objective of this study was to determine the effect of shift work on employee in New Wide Garments EPZ Kenya Limited. The specific objectives aimed to determine the effect of the type of shift worked by employees, the duration of shift, the frequency of shift rotation and direction of shift rotation on employee quality of work life. The research design adopted was descriptive design. This would help the researcher establish the effects of shift work on employee quality of work life. The target population was 200 employees of New Wide Garments EPZ Kenya Limited. Sampling was used to select the respondents to participate in the study. The researcher used both primary and secondary sources to collect and analyze the data. Questionnaires were used to collect primary data. The Statistical Package for Social Sciences (SPSS) was used as an aid to analyze data. Both qualitative and quantitative analysis will be used whereby numbers about a situation will be analyzed by choosing specific aspects of that situation. The output was represented using frequency table and charts based on the research objectives. Some of the expected limitations for this study include time in proposal writing and data collection and finances since the researcher is the sole financier of the study. The researcher based the scope of his study to his locality to minimize the traveling expenses. Questionnaires were used to save time and cut the costs.