An assessment of factors that cause employee work life conflict: a case of Commercials banks in Nairobi-Kenya
The main objective of this study was to assess the key causes of work life conflict within the Kenyan banking industry. Specifically, the study focused on issues in job design, work environment and rewarding, and how they negatively caused influence on work life balances in the industry employees. Towards the attainment of this, a sample of twenty three (23) commercial banks was formulated and five employees interviewed from each. The opinions by interviewees formed the fundamental basis towards the study's generalizations. The techniques that specific firms used in designing the available jobs, the considerations they gave the special interest groups, and the rewarding programmes affected the quality work life for the employees. Conflicts frequently arose in cases where people's expectations were not appropriately met. It was noted that employees were in some instances overstretched in the terms of work-load and time-length. Additionally, special interest groups' needs were not superbly met by the firm managements since some crucial facilities and re-adjustments were far from accessibility. Finally, regardless of policy guidelines, the rewarding systems were not absolutely without blame as most employees believed that both monetary and non-monetary packages were inclined to favouring some set of employees at the expense of others.