Efficacy of information technology in protecting personal and business data in Nairobi County, Kenya
Kimani, Andrew Gitau
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The need for the identification of all persons in all jurisdictions in the world has become universal. However, the loss of identification documents whether through criminality or negligence has major security implications not only for the individual but also to entities that have perpetuities. Studies have shown that these challenges can be solved by embracing modern technology which many countries including Kenya are yet to achieve. This study examined the factors that limit the integration of Information Technology Communications (ICT) in the protection of personal and business documents and proposes measures that should be taken towards its integration. The study targeted a population of 150 individuals from the Kenya Police (KP), Kenya Data Network (KDN) and Kenya Revenue Authority (KRA) from which a sample of 110 respondents was selected. The survey design applied both qualitative and quantitative research methods to collect and analyze primary and secondary data. Self-administered questionnaires were distributed to the respondents using simple random sampling. Semi-structured interviews were also used to collect primary data. Secondary data was collected through reviewing information from previous related studies. The Statistical Package for Social Sciences (SPSS) was used for quantitative data while meaning condensation and categorization were used for qualitative data analysis. The study revealed that lack of an integrated ICT system is a challenge in tracking missing identities or even verifying the validity of provided information thus compromising the productivity and security of businesses and institutions. Results from this research study highlight the role of integrated ICT systems in enhancing the tracing of missing identity documents and in making corrections on inaccurate personal data.