Factors affecting performance of quality assurance and standards officers - a case study of Kiambu County
Otedo, William Adhoch
MetadataShow full item record
This is an investigation into the performance of QASOs in Kiambu County. The main objectives are to determine the reasons behind the dismal performance of QASOs in this County and by extension in the country at large, to identify any intervening factors which can be put in place to help enhance their performance, to establish whether it is only administrative factors which make QASOs not to perform. The study will adopt a descriptive survey design. The target population will be all the DEOs, DQASOs and QASOs in the whole county. Simple random sampling design will be used sample the QASOs. Standard questionnaires for the QASOs and interview schedules for DEOs will be used to provide quantitative and qualitative data. The collected data will be coded and analyzed using Statistical package for Social Sciences (SPSS) software. The analysis will be based on frequencies, percentages, means and standard deviation and subsequently be presented in form of tables, charts and graphs. The findings of this study will help improve on service delivery by QASOs which will consequently improve quality of education provided in the country. The ministry of education can use this study in identifying the relevant strategies to be used to improve the performance of QASOs.